Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return on a physical product, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

For memberships and tickets, all purchases are final and non-refundable.

Need help?

Contact us at vphaltduk@gmail.com for questions related to refunds and returns.